Retail Tech Sales Pro

T-Mobile; Harlingen (TX); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays (12)

Parental/family leave

Tuition assistance

Job summary

T-Mobile supports retail operations by assisting customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to foster loyalty and satisfaction.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with strong focus on teamwork and performance. Onboarding includes comprehensive benefit offerings and growth opportunities.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Communication skills

Customer service

Sales

Teamwork

Problem solving

Engaging people

Multitasking

Change agility

Education

High School Diploma/GED

Job description

T-Mobile supports retail operations by assisting customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to foster loyalty and satisfaction.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with strong focus on teamwork and performance. Onboarding includes comprehensive benefit offerings and growth opportunities.