Mobile Tech Sales Pro — Stock Benefits

T-Mobile; St. Louis (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is seeking a Retail Associate to engage customers and guide them through technology and service solutions in a fast-paced retail setting.

You will build product knowledge, demonstrate offerings, and help customers throughout their shopping journey, using digital tools and training to improve customer satisfaction and loyalty. This role emphasizes teamwork and a strong customer-focused mindset in a dynamic environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Digital tools usage

Team collaboration

Communication

18+ years old

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Retail Associate to engage customers and guide them through technology and service solutions in a fast-paced retail setting.

You will build product knowledge, demonstrate offerings, and help customers throughout their shopping journey, using digital tools and training to improve customer satisfaction and loyalty. This role emphasizes teamwork and a strong customer-focused mindset in a dynamic environment.