Retail Tech Concierge

Apple; Modesto (CA); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Medical insurance

Employee stock purchase plan

Discounts on Apple products

Job summary

Apple Retail is seeking a Specialist to build brand loyalty and create owners of Apple products and services. You will deliver a customer service experience that is unique and customized, asking questions to learn about needs and recommending relevant products and services.

You will stay up to date on Apple products, services, and purchase options while supporting store peers and sharing knowledge to drive ownership opportunities.

Qualifications

• Availability to work a schedule that may include nights, weekends and holidays.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting product options.
• Educate customers on Apple products, services, purchase options and store processes.
• Assist peers and share knowledge to enhance the customer experience.
• Maintain accuracy and follow guidance in all tasks.
• Contribute to an inclusive environment and demonstrate Apple’s values daily.

Job description

Apple Retail is seeking a Specialist to build brand loyalty and create owners of Apple products and services. You will deliver a customer service experience that is unique and customized, asking questions to learn about needs and recommending relevant products and services.

You will stay up to date on Apple products, services, and purchase options while supporting store peers and sharing knowledge to drive ownership opportunities.