Retail Tech Concierge & Customer Experience Specialist

Apple; Huntington Station (NY); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Discounted products

Employee stock programs

Education reimbursement

Job summary

Apple Retail is looking for a Specialist who helps customers discover and own Apple products and services. You’ll tailor recommendations to individual needs, creating memorable in-store experiences and building brand loyalty.

You’ll stay informed about Apple’s offerings and sales processes, while collaborating with teammates to provide seamless service and ownership opportunities across the store.

Qualifications

• You should be knowledgeable about Apple products and services.
• You personalize solutions based on customer needs and clearly communicate them.
• You work in a fast-paced environment, often helping multiple customers simultaneously.
• You collaborate with team members, sharing responsibility and accountability.

Responsibilities

• Deliver excellent service to Apple customers by understanding their needs and presenting suitable products and services.
• Stay up to date on Apple products, services, and purchase options.
• Support peers by sharing knowledge about Apple products and purchase options.

Skills

Knowledge of Apple products andervices

Job description

Apple Retail is looking for a Specialist who helps customers discover and own Apple products and services. You’ll tailor recommendations to individual needs, creating memorable in-store experiences and building brand loyalty.

You’ll stay informed about Apple’s offerings and sales processes, while collaborating with teammates to provide seamless service and ownership opportunities across the store.