Retail Tech Advisor: Mobile Plans & Solutions

T-Mobile; Great Falls (MT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Stock grant

401(k) plan

Paid time off

Health insurance

Job summary

T-Mobile is seeking a customer-focused team member to support retail operations, engage customers with technology and service needs, and drive sales in a fast-paced environment.

Responsibilities include mastering product knowledge, using digital tools to illustrate plans and features, and completing training to stay current with wireless innovations. This role emphasizes customer satisfaction, teamwork, and growth opportunities within the company.

Qualifications

• Minimum High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.
• Legal authorization to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to provide personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to understand retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to deliver a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Multitasking

Engaging people

Change agility

Legacy of service

Education

High School Diploma or GED

Job description

T-Mobile is seeking a customer-focused team member to support retail operations, engage customers with technology and service needs, and drive sales in a fast-paced environment.

Responsibilities include mastering product knowledge, using digital tools to illustrate plans and features, and completing training to stay current with wireless innovations. This role emphasizes customer satisfaction, teamwork, and growth opportunities within the company.