Retail Tech Expert (Mobile Sales)

T-Mobile; McKinney (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock purchase plan

Annual stock grant eligibility

Paid time off and holidays

Flexible spending account

Job summary

T-Mobile USA, Inc. is hiring for a retail associate dedicated to helping customers select technology and service plans.

In a fast-paced store environment, you will build product knowledge, demonstrate features, and guide shoppers through their journey with a focus on satisfaction and loyalty. This role emphasizes collaboration, strong communication, and use of digital tools while delivering a positive customer experience and contributing to sales targets.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail associate dedicated to helping customers select technology and service plans.

In a fast-paced store environment, you will build product knowledge, demonstrate features, and guide shoppers through their journey with a focus on satisfaction and loyalty. This role emphasizes collaboration, strong communication, and use of digital tools while delivering a positive customer experience and contributing to sales targets.