Retail Team Leader: Customer Experience & Sales

VF Outdoor; Farmington (CT); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

The North Face is seeking a Supervisor in Farmington, CT to lead daily store operations and deliver top-tier customer service. You will coach team members, manage inventory and stock flow, and uphold visual merchandising standards while driving sales and store performance.

Ideal candidates have 1+ years in retail leadership, strong communication, and the ability to work in a fast-paced environment. This role offers competitive hourly pay and benefits through VF Corporation.

Qualifikationen

• High school diploma or equivalent required; demonstrated achievements matter.
• Ability to drive results through store teams and exceed sales and profit goals.
• Strong communication and ability to influence across levels.

Aufgaben

• Deliver personalized customer engagement through genuine interactions.
• Support store team in achieving and exceeding sales goals by monitoring KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to deliver engagement and meet productivity goals.
• Supervise daily store operations including opening/closing procedures.
• Support stockroom operations: organize inventory, process shipments, ensure product flow.
• Assist in training and onboarding new team members; provide feedback and support.
• Maintain visual merchandising standards and product replenishment per brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention.

Kenntnisse

Customer engagement

Coaching

Inventory management

Visual merchandising

Training & onboarding

Ausbildung

High School Diploma or equivalent

Tools

Retail software tools

Jobbeschreibung

The North Face is seeking a Supervisor in Farmington, CT to lead daily store operations and deliver top-tier customer service. You will coach team members, manage inventory and stock flow, and uphold visual merchandising standards while driving sales and store performance.

Ideal candidates have 1+ years in retail leadership, strong communication, and the ability to work in a fast-paced environment. This role offers competitive hourly pay and benefits through VF Corporation.