Store Supervisor: Lead Teams, Elevate Service

The North Face; Farmington (CT); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

The North Face in Farmington, CT is seeking a Supervisor to lead the store's leadership team and deliver an exceptional customer experience. You will coach and develop associates, maintain store standards, and help maximize profitability while fostering an inclusive culture. A fast-paced retail background is ideal.

This role emphasizes mentoring, customer engagement, and operational excellence across merchandising and stockroom processes.

Qualifikationen

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred; hands-on achievements valued.
• Proven ability to drive results through store teams and exceed goals.
• Strong communication skills and the ability to influence across levels.
• Comfortable using word processing, spreadsheets, and retail software tools.

Aufgaben

• Deliver high-level personalized customer engagement through genuine interactions.
• Support the store team in achieving sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset with customers.
• Coach and develop associates to meet productivity and engagement goals.
• Supervise daily store operations, including opening/closing procedures and floor coverage.
• Assist in stockroom operations; organize inventory and ensure timely product flow.
• Train and onboard new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Promote community engagement by participating in local initiatives and events.

Kenntnisse

Drive results

Coaching & leadership

Effective communication

Retail multitasking

Independent work

Retail software literacy

Customer engagement

Ausbildung

High School Diploma or equivalent

Tools

Retail software tools

Jobbeschreibung

The North Face in Farmington, CT is seeking a Supervisor to lead the store's leadership team and deliver an exceptional customer experience. You will coach and develop associates, maintain store standards, and help maximize profitability while fostering an inclusive culture. A fast-paced retail background is ideal.

This role emphasizes mentoring, customer engagement, and operational excellence across merchandising and stockroom processes.