Retail Supervisor: Lead Team, Elevate Customer Experience

The North Face; Allen (TX); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical plan

Incentive plan

Job summary

The North Face is seeking a Supervisor to support the store leadership, coach associates, and deliver exceptional customer experiences. You will help achieve sales goals, manage store operations, and uphold visual merchandising standards in a fast-paced retail environment.

Ideal candidates have 1+ years of retail or leadership experience, a High School Diploma, and strong communication skills. The role includes opportunities for growth and a competitive hourly wage.

Qualifications

• Proven ability to drive results through store teams.
• Skilled in coaching, motivating, and building high-performing teams.
• Strong verbal and written communication across all levels.

Responsibilities

• Support store leadership by driving customer experience and sales.
• Coach associates to meet productivity and service standards.
• Maintain stockroom operations and visual merchandising to brand standards.
• Lead opening/closing procedures and daily store tasks.

Skills

Leadership

Coaching

Customer engagement

Sales goals

Communication

Education

High School Diploma

Tools

Retail software

MS Excel

Job description

The North Face is seeking a Supervisor to support the store leadership, coach associates, and deliver exceptional customer experiences. You will help achieve sales goals, manage store operations, and uphold visual merchandising standards in a fast-paced retail environment.

Ideal candidates have 1+ years of retail or leadership experience, a High School Diploma, and strong communication skills. The role includes opportunities for growth and a competitive hourly wage.