Retail Team Lead: Elevate Customer Experience

VF Corp.; Farmington (CT); Vor Ort; USD 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Incentive potential

Medical plan information

Zusammenfassung

The North Face in Farmington, CT is seeking a Supervisor to support the store’s leadership team, coach associates, and drive an exceptional customer experience. You will help maximize profitability, maintain standards, and foster an inclusive team culture in a fast-paced retail environment.

Ideal candidates have 1+ years in retail or store leadership, with a High School Diploma or equivalent preferred. You will work closely with the Store Manager and develop teams to deliver top-tier service and

Qualifikationen

• Proven ability to drive results through store teams and exceed sales and profit goals.

Aufgaben

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Kenntnisse

Customer engagement

Coaching

Team leadership

Communication

Retail operations

Ausbildung

High School Diploma or equivalent

Tools

Retail software tools

Jobbeschreibung

The North Face in Farmington, CT is seeking a Supervisor to support the store’s leadership team, coach associates, and drive an exceptional customer experience. You will help maximize profitability, maintain standards, and foster an inclusive team culture in a fast-paced retail environment.

Ideal candidates have 1+ years in retail or store leadership, with a High School Diploma or equivalent preferred. You will work closely with the Store Manager and develop teams to deliver top-tier service and