Retail Team Lead: World-Class Service & Sales

The Paper Store; Stoneham (MA); Sur place; USD 22 041 - 27 552; Temps partiel

Résumé du poste

The Paper Store in Stoneham, MA is looking for a Key Holder who will deliver exceptional customer service and achieve sales goals. This role involves providing continuous coaching to improve sales, supervising the sales floor, and performing management functions as needed.

Qualified candidates should have experience in specialty retail, be proficient in Microsoft Office and POS systems, and be able to lift up to 50 lbs. Flexible scheduling is required, including nights and weekends.

Qualifications

• Previous experience and leadership work in specialty retail is preferred.
• Ability to work a flexible schedule to include nights, weekends, and holidays.
• Ability to lift and mobilize medium to large items up to 50 lbs.

Responsabilités

• Deliver world-class customer service and achieve sales goals.
• Coach team members to improve sales and service.
• Perform store opening and closing procedures.

Connaissances

Customer service experience

Leadership skills

Multi-tasking

Microsoft Office proficiency

Sales techniques

Outils

POS Systems

Description du poste

The Paper Store in Stoneham, MA is looking for a Key Holder who will deliver exceptional customer service and achieve sales goals. This role involves providing continuous coaching to improve sales, supervising the sales floor, and performing management functions as needed.

Qualified candidates should have experience in specialty retail, be proficient in Microsoft Office and POS systems, and be able to lift up to 50 lbs. Flexible scheduling is required, including nights and weekends.