Keyholder: Lead Sales & World-Class Service

The Paper Store, Inc.; Braintree (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Paper Store, Inc. is hiring Key Holders to deliver world class service in a fast-paced retail environment. You will greet customers, explain product features, and help achieve sales goals while maintaining merchandising standards.

This role reports to store leadership and requires flexible availability, the ability to lift up to 50 lbs., and proficiency with POS systems and Microsoft Office. Join us in Massachusetts to support a welcoming shopping experience.

Qualifications

• Leadership experience in a retail setting.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Proficiency with Microsoft Office and POS systems.
• Ability to lift and move up to 50 lbs.

Responsibilities

• Greet customers warmly and deliver world class service.
• Maintain merchandising standards and store presentation.
• Open/close the store and manage POS operations.
• Supervise the sales floor and coordinate breaks.
• Provide coaching and participate in training programs.

Skills

Leadership

Customer service

Multi-tasking

Team leadership

Tools

POS Systems

Microsoft Office

Job description

The Paper Store, Inc. is hiring Key Holders to deliver world class service in a fast-paced retail environment. You will greet customers, explain product features, and help achieve sales goals while maintaining merchandising standards.

This role reports to store leadership and requires flexible availability, the ability to lift up to 50 lbs., and proficiency with POS systems and Microsoft Office. Join us in Massachusetts to support a welcoming shopping experience.