Retail Team Leader: Guest Service & Sales

The Paper Store; Natick (MA); Vor Ort; USD 22.000 - 28.000; Teilzeit

Zusammenfassung

The Paper Store in Natick, MA is seeking a Part Time Key Holder to deliver world-class service and meet sales goals in a fast-paced retail environment. You will coach the team, handle returns/exchanges, and keep merchandising standards high on the sales floor.

Responsibilities include greeting customers, understanding needs, presenting product features, and supporting store opening/closing procedures while upholding company policies and procedures.

Qualifikationen

• Previous experience in specialty retail or leadership roles preferred.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Multitask well while staying attentive to customers.
• Proficient with Microsoft Office and POS systems.
• Team leadership and collaboration on the sales floor.

Aufgaben

• Act as TPS Champion by modeling GUEST service and delivering world-class service.
• Greet customers warmly and understand their needs.
• Explain product features and benefits with in-depth knowledge.
• Suggest add-ons using effective selling techniques.
• Open/close the store and supervise the sales floor.

Kenntnisse

Leadership

Customer service

Sales

POS systems

Merchandising

Tools

POS Systems

Microsoft Office

Jobbeschreibung

The Paper Store in Natick, MA is seeking a Part Time Key Holder to deliver world-class service and meet sales goals in a fast-paced retail environment. You will coach the team, handle returns/exchanges, and keep merchandising standards high on the sales floor.

Responsibilities include greeting customers, understanding needs, presenting product features, and supporting store opening/closing procedures while upholding company policies and procedures.