Retail Team Lead: Lead, Coach & Elevate Guest Experience

New Balance, Inc.; Fairfax (VA); On-site; USD 27,000 - 41,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

New Balance Mosaic District is seeking a part-time Retail Team Lead to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example, coaching team members and maintaining daily store operations in a fast-paced retail environment.

The role requires 18+ years of age, 2 years of supervisory retail experience preferred, and a flexible schedule, including weekends and holidays. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• 2 years’ retail supervisory experience preferred.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.

Responsibilities

• Be a positive leadership presence on the sales floor while coaching professionally with all associates.
• Drive results through training and development of associates to hit store KPIs.
• May assist store manager in creating the schedule and leading floor moves.
• Deliver a great guest experience using the GUEST service model.
• Be operationally sound: open/close shifts, inventory control, and procedures.

Skills

Retail supervisory experience

Leadership ability

Customer service

Flexible schedule

Coaching

Education

High school diploma or equivalent

Tools

Inventory control

Safety procedures

Job description

New Balance Mosaic District is seeking a part-time Retail Team Lead to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example, coaching team members and maintaining daily store operations in a fast-paced retail environment.

The role requires 18+ years of age, 2 years of supervisory retail experience preferred, and a flexible schedule, including weekends and holidays. Competitive hourly pay and comprehensive benefits are offered.