Retail Team Lead — Elevate Guest Experience & Results

New Balance Athletics, Inc.; Draper (UT); On-site; USD 33,000 - 50,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Lifestyle reimbursement

Tuition reimbursement

Mentorship programs

Employee discount

Job summary

New Balance in Traverse Mountain, UT is seeking a part-time Retail Team Lead to join our store leadership team. You will open/close the store, coach associates, and drive results while delivering a world-class guest experience.

You must be 18+, with at least 2 years of retail supervisory experience, strong communication, and a flexible schedule. The role offers a comprehensive benefits package and opportunities for development.

Qualifications

• 18+ years old.
• 2 years retail supervisory experience preferred
• High school diploma or equivalent educational experience
• Demonstrated leadership ability
• Strong customer service and verbal communication skills
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Ability to lift up to 50 lbs and move boxes of product with assistance when necessary, stand for extended periods, climb ladders and stairs

Responsibilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
• Be results-driven in achieving store KPIs through training and development
• Deliver a great guest experience utilizing the GUEST service model
• Opening/closing the store

Skills

Leadership

Customer Service

Verbal Communication

Flexible Schedule

Education

High School Diploma or equivalent

Job description

New Balance in Traverse Mountain, UT is seeking a part-time Retail Team Lead to join our store leadership team. You will open/close the store, coach associates, and drive results while delivering a world-class guest experience.

You must be 18+, with at least 2 years of retail supervisory experience, strong communication, and a flexible schedule. The role offers a comprehensive benefits package and opportunities for development.