Part-Time Retail Team Lead - Elevate Guest Experience

New Balance, Inc.; Bethesda (MD); On-site; USD 25,000 - 37,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Lifestyle reimbursement

Job summary

New Balance in Bethesda is seeking a part-time Retail Team Lead to open/close the store, drive results and deliver a world-class guest experience. You will lead by example through New Balance’s Core Competencies and coach associates on the sales floor.

Qualifications include at least 2 years of retail supervisory experience and a high school diploma or equivalent, with a flexible weekend/holiday schedule. Physical requirements include lifting up to 50 lbs and standing for extended periods in a

Qualifications

• 2 years of retail supervisory experience preferred.
• High school diploma or equivalent educational experience.

Responsibilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates.
• Be results-driven in achieving store KPIs through training and development of associates.
• Deliver a great guest experience using the GUEST service model.
• Open/close the store.
• Follow safety and reporting regulations, including proper lifting procedures.

Skills

Retail supervision

Customer service

Leadership ability

Verbal communication

Flexible schedule

Physical requirements

Education

High school diploma

Job description

New Balance in Bethesda is seeking a part-time Retail Team Lead to open/close the store, drive results and deliver a world-class guest experience. You will lead by example through New Balance’s Core Competencies and coach associates on the sales floor.

Qualifications include at least 2 years of retail supervisory experience and a high school diploma or equivalent, with a flexible weekend/holiday schedule. Physical requirements include lifting up to 50 lbs and standing for extended periods in a