Retail Team Lead (Part-Time) — Drive Results & Guest Experience

New Balance Athletics, Inc.; Bethesda (MD); On-site; USD 25,000 - 37,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Lifestyle reimbursement

Vacation time

Job summary

New Balance Athletics, Inc. in Bethesda Row, MD is seeking a part-time Retail Team Lead to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example through New Balance’s Core Competencies.

The role requires leadership, strong customer service, and the ability to work weekends and holidays; lifting up to 50 lbs with assistance, and standing for extended periods.

Qualifications

• Must be 18 years of age or older.
• 2 years retail supervisory experience preferred.
• High school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, including weekends and holidays.
• Ability to lift 50 lbs with assistance, stand for extended periods, and perform routine store tasks.

Responsibilities

• Be a positive leadership presence on the sales floor and coach associates.
• Achieve store KPIs through training and development of associates.
• Deliver a world-class guest experience using the GUEST service model.
• Open and close the store.

Skills

Leadership

Customer service

Verbal communication

Education

High school diploma

Job description

New Balance Athletics, Inc. in Bethesda Row, MD is seeking a part-time Retail Team Lead to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example through New Balance’s Core Competencies.

The role requires leadership, strong customer service, and the ability to work weekends and holidays; lifting up to 50 lbs with assistance, and standing for extended periods.