Retail Team Lead: Flexible Hours & Growth

Goodwill Greater Milwaukee & Chicago; Bourbonnais (IL); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term disability

Long-term disability

Life insurance

Retirement plan

Paid time off

Job summary

Goodwill Greater Milwaukee & Chicago is seeking a Retail Supervisor to lead store and donation center operations in Bourbonnais, IL. You will motivate a team to meet customer satisfaction and revenue goals while supporting merchandising and coaching customer interactions.

Responsibilities include training staff, overseeing POS and donation coverage, hiring support, and maintaining safety and loss prevention. onsite role with a focus on community service.

Qualifications

• Two years of college education or experience equivalency.
• Ability to complete and retain forklift certification.
• Work varied schedule with two closing shifts weekly and alternate weekends.
• Must have a working phone for communication accessibility.

Responsibilities

• Maximize value of donated goods and maintain standards.
• Rotate goods to ensure a flow of new merchandise.
• Train and coach employees; ensure POS and donations coverage.
• Assist with hiring; conduct phone screens and training.
• Operate register; maintain cash controls and customer flow.
• Maintain a safe work environment and follow safety practices.
• Collaborate with management on loss prevention and reporting.

Skills

Customer focus

Communication

Team leadership

Adaptability

Problem solving

Education

Two years of college education or experience equivalency

Tools

Forklift certification

Job description

Goodwill Greater Milwaukee & Chicago is seeking a Retail Supervisor to lead store and donation center operations in Bourbonnais, IL. You will motivate a team to meet customer satisfaction and revenue goals while supporting merchandising and coaching customer interactions.

Responsibilities include training staff, overseeing POS and donation coverage, hiring support, and maintaining safety and loss prevention. onsite role with a focus on community service.