Retail Supervisor - Flexible Hours & Customer-Driven Leadership

Ultipro; Woodridge (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

PTO

Retirement plan

Employee discounts

Job summary

Goodwill Greater Milwaukee & Chicago in Woodridge, IL is seeking a Retail Supervisor to support store and donation center operations while motivating the team to achieve revenue and customer service goals. You will drive a positive customer experience by supporting merchandising efforts and coaching engaging customer interactions.

You will oversee training, scheduling, and coverage at the register, while maintaining safe work practices and ensuring a continuous flow of new merchandise through

Qualifications

• Two years of supervisory experience preferred.
• Must have forklift certification.
• Flexible schedule including two closing shifts and every other weekend.
• Must have working phone for communication accessibility.

Responsibilities

• Supervise daily store operations and assist with donation center.
• Manage registers, tills, and customer flow.
• Coach and train employees to improve productivity.
• Ensure safety and loss prevention policies.
• Coordinate merchandise rotation and POS coverage.

Skills

Supervisory experience

Customer service

Tools

Forklift certification

Job description

Goodwill Greater Milwaukee & Chicago in Woodridge, IL is seeking a Retail Supervisor to support store and donation center operations while motivating the team to achieve revenue and customer service goals. You will drive a positive customer experience by supporting merchandising efforts and coaching engaging customer interactions.

You will oversee training, scheduling, and coverage at the register, while maintaining safe work practices and ensuring a continuous flow of new merchandise through