Retail Team Lead — Elevate Store Ops & Service

Rack Room Shoes; Lexington (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to assist in supervising daily store operations in Lexington, KY. You will guide staff, ensure policy compliance, and uphold service standards under the Store Manager's direction.

You will help create a safe, welcoming shopping environment, train associates, handle POS transactions, inventory, merchandising, payroll and loss prevention, and stand in for management when needed.

Qualifications

• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Supervise day-to-day store operations and ensure policy compliance.
• Provide leadership and training to staff under Store Manager guidance.
• Maintain a safe environment for employees and customers.
• Ensure excellent customer shopping experience and service standards.
• Oversee POS transactions, inventory control, merchandising, payroll, and loss prevention.
• Lead, motivate and develop team; cover in absence of store management.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to assist in supervising daily store operations in Lexington, KY. You will guide staff, ensure policy compliance, and uphold service standards under the Store Manager's direction.

You will help create a safe, welcoming shopping environment, train associates, handle POS transactions, inventory, merchandising, payroll and loss prevention, and stand in for management when needed.