Store Operations Team Lead

Rack Room Shoes; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits Information

Job summary

Rack Room Shoes in Louisville, KY is seeking a Team Lead to supervise daily store operations, ensuring policy compliance and guidance to staff under Store Manager direction. In the absence of managers, you take full responsibility for operations and sales goals.

You will lead service, training, loss prevention, merchandising, scheduling, and inventory while delivering a top-notch customer experience and maintaining high standards.

Qualifications

• Background check required
• Strong communication skills (verbal and written)
• Proven managerial and organizational abilities

Responsibilities

• Supervise daily store operations and ensure policy compliance.
• Provide leadership, training and guidance to staff.
• Manage customer issues with urgency and satisfaction.
• Oversee POS transactions, sales, discounts and refunds.
• Conduct inventory controls and price management tasks.
• Maintain merchandising standards and visual presentation.
• Schedule staff and monitor payroll and attendance.
• Support loss prevention and asset protection.

Skills

Effective verbal and written commu

Managerial skills

Organizational skills

Job description

Rack Room Shoes in Louisville, KY is seeking a Team Lead to supervise daily store operations, ensuring policy compliance and guidance to staff under Store Manager direction. In the absence of managers, you take full responsibility for operations and sales goals.

You will lead service, training, loss prevention, merchandising, scheduling, and inventory while delivering a top-notch customer experience and maintaining high standards.