Store Team Lead: Operations & Customer Experience

Rack Room Shoes; Charleston (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

Rack Room Shoes is looking for a Team Lead in Charleston, South Carolina, to assist in supervising and managing all day-to-day store operations. The role involves providing leadership, guidance, and training to staff, while ensuring compliance with company policies. The Team Lead will manage customer interactions and oversee various operational aspects to deliver an excellent shopping experience.

This position requires strong communication, managerial, and organizational skills. An approved background check is necessary. Flexibility regarding full or part-time employment is available.

Qualifications

• An approved background check.
• Effective communication skills.
• Managerial and organizational skills.

Responsibilities

• Assist in supervising and managing store operations.
• Provide leadership, guidance and training to staff.
• Ensure compliance with all Company policies.
• Manage customer issues with urgency.
• Control inventory and adhere to policies.
• Implement sales floor merchandising standards.
• Maintain payroll budgets and scheduling.
• Train and develop staff accordingly.
• Secure Company's assets through loss prevention.

Skills

Effective verbal and written communication skills

Managerial skills

Organizational skills

Job description

Rack Room Shoes is looking for a Team Lead in Charleston, South Carolina, to assist in supervising and managing all day-to-day store operations. The role involves providing leadership, guidance, and training to staff, while ensuring compliance with company policies. The Team Lead will manage customer interactions and oversee various operational aspects to deliver an excellent shopping experience.

This position requires strong communication, managerial, and organizational skills. An approved background check is necessary. Flexibility regarding full or part-time employment is available.