Retail Team Lead: Elevate Service & Store Ops

Rack Room Shoes; Rock Hill (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits Information: https://rackroom

https://rackroomshoes.hrbenefits.net/

Job summary

Rack Room Shoes in Rock Hill, SC seeks a Team Lead to supervise daily store operations, ensure policy compliance, and train staff under Store Manager direction. The role may be a full or part-time management position.

You will lead customer service, handle POS procedures, inventory, merchandising, scheduling and loss prevention, focusing on a safe, high-quality shopping experience for customers.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Safety and welfare of employees and customers.
• Create and maintain an excellent customer shopping experience with strong service standards.
• Handle POS transactions, sales, discounts, refunds and loyalty procedures.
• Oversee inventory control, shipping/receiving, pricing and markdowns.
• Maintain merchandising, housekeeping and visual presentation per standards.
• Manage payroll, scheduling and attendance to meet budget goals.
• Train and develop staff while enforcing service standards and loss prevention policies.

Skills

Background check

Communication skills

Managerial skills

Job description

Rack Room Shoes in Rock Hill, SC seeks a Team Lead to supervise daily store operations, ensure policy compliance, and train staff under Store Manager direction. The role may be a full or part-time management position.

You will lead customer service, handle POS procedures, inventory, merchandising, scheduling and loss prevention, focusing on a safe, high-quality shopping experience for customers.