Retail Team Lead: Ops, Training & Service

Rack Room Shoes; Summerville (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in Summerville, SC is seeking a Store Team Lead to supervise day-to-day operations and ensure compliance with company policies. The role provides leadership and training to staff under guidance from store leadership.

As a hands-on leader, you will drive customer service standards, coordinate staff training, and ensure accurate POS handling, inventory and merchandising. This is suitable for a full- or part-time team member prepared to take on responsibility, with opportunities to

Qualifications

• Approved background check required.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Oversee day-to-day store operations in absence of managers.
• Lead customer service and staff training.
• Handle POS transactions in line with policy and procedures.
• Manage inventory, pricing and markdowns, and ensure compliance with policies.
• Oversee merchandising and visual presentation to company standards.
• Assist with payroll-related tasks and scheduling.
• Support loss prevention efforts and maintain store assets.

Skills

Background check

Communication skills

Managerial skills

Job description

Rack Room Shoes in Summerville, SC is seeking a Store Team Lead to supervise day-to-day operations and ensure compliance with company policies. The role provides leadership and training to staff under guidance from store leadership.

As a hands-on leader, you will drive customer service standards, coordinate staff training, and ensure accurate POS handling, inventory and merchandising. This is suitable for a full- or part-time team member prepared to take on responsibility, with opportunities to