Retail Team Lead: Elevate Customer Experience & Growth

T-Mobile; Conway (SC); On-site; USD 43,000 - 101,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Parental and family leave

Tuition assistance

Job summary

T-Mobile is seeking a Retail Associate Manager to partner with the Store Manager and lead the store team in delivering exceptional customer experiences while achieving sales goals. You will guide Mobile Experts, implement training, and ensure adherence to merchandising and store standards.

This role emphasizes leadership, product knowledge, and excellence in customer service within a dynamic retail environment. Strong communication and coaching skills are essential for success.

Qualifications

• Strong communication and leadership abilities required.
• Experience in leading a retail team is preferred.
• Knowledge of store operations and customer service standards.

Responsibilities

• Customer: orient and ground Mobile Experts to Loving Our Customers, ensure needs are met and build customer confidence.
• Owner: stay updated on products and leadership best practices, mentor staff, manage store environment and expenses.

Skills

Communication

Leadership

Store Operations

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking a Retail Associate Manager to partner with the Store Manager and lead the store team in delivering exceptional customer experiences while achieving sales goals. You will guide Mobile Experts, implement training, and ensure adherence to merchandising and store standards.

This role emphasizes leadership, product knowledge, and excellence in customer service within a dynamic retail environment. Strong communication and coaching skills are essential for success.