Retail Team Lead: Elevate Customer Experience

T-Mobile; Jetts (MS); Hybrid; USD 58,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Employee stock purchase plan

Job summary

T-Mobile is seeking an Retail Associate Manager in a fast-paced store environment. You will partner with the Store Manager to develop the team and deliver exceptional customer service while driving sales goals.

Responsibilities include coaching Mobile Experts, maintaining store standards, and ensuring timely training completion. The role requires effective communication, leadership, and knowledge of products and promotions.

Qualifications

• High School Diploma/GED required.
• 1 year customer service or sales experience; retail preferred.

Responsibilities

• Lead and develop store team to meet customer-heart goals.
• Stay up to date on products, services and promotions.
• Provide training and coaching with monthly objectives.

Skills

Communication

Leadership

Store Operations

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking an Retail Associate Manager in a fast-paced store environment. You will partner with the Store Manager to develop the team and deliver exceptional customer service while driving sales goals.

Responsibilities include coaching Mobile Experts, maintaining store standards, and ensuring timely training completion. The role requires effective communication, leadership, and knowledge of products and promotions.