Retail Team Lead - Elevate Customer Experience

Nike Inc; Pottstown (Montgomery County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Discounts for you and your family from

Paid Time Off

401(k) Plan

Employee Assistance Program

Tuition Reimbursement

Job summary

Nike Factory Store Pottstown in Pottstown, PA is seeking a Retail Supervisor to lead a fast-paced team and deliver exceptional customer experiences. You will be the face of NIKE, guiding customers and ensuring smooth store operations in a high-volume environment.

The role requires a minimum of 1 year in retail or consumer service, 18+ years old, and the ability to work nights, weekends, and holidays as needed. Join us and drive the customer journey with Nike's Service Principles.

Qualifications

• At least 1 year of retail or consumer service experience.
• Must be 18+ years old.
• Flexibility to work nights, weekends and holidays based on store needs.

Responsibilities

• Provide outstanding customer service and product knowledge to help customers choose the right items.
• Lead by example to motivate the team and achieve store goals.
• Operate cash register and manage POS transactions accurately.
• Maintain store standards, stock levels, and visual displays.
• Assist with receiving shipments and organizing inventory.

Skills

Retail experience

Customer service

Team leadership

Job description

Nike Factory Store Pottstown in Pottstown, PA is seeking a Retail Supervisor to lead a fast-paced team and deliver exceptional customer experiences. You will be the face of NIKE, guiding customers and ensuring smooth store operations in a high-volume environment.

The role requires a minimum of 1 year in retail or consumer service, 18+ years old, and the ability to work nights, weekends, and holidays as needed. Join us and drive the customer journey with Nike's Service Principles.