Retail Team Lead — Elevate Customer Experience

Nike Inc; Lancaster (Lancaster County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Discounts up to 50% for you and family

401(k) Plan

Health Savings Accounts

Flexible Savings Accounts

Employee Stock Purchase Plan (ESPP)

Tuition Reimbursement

Employee Assistance Program

Job summary

Nike Lancaster Factory Store in Lancaster, PA seeks a Retail Supervisor to lead a high-volume team and deliver exceptional customer service. You will mentor associates, drive store performance, and uphold Nike standards in a fast-paced environment.

Responsibilities include guiding daily operations, maintaining stock and visual displays, and ensuring a positive experience for every customer who walks through the door.

Qualifications

• Must be at least 18 years old.
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays based on store needs.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about Nike products to support customer needs.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Manage cash register, shipping/receiving, stocking, and visual displays.

Skills

Customer service

Team leadership

Retail experience

Tools

POS system

Job description

Nike Lancaster Factory Store in Lancaster, PA seeks a Retail Supervisor to lead a high-volume team and deliver exceptional customer service. You will mentor associates, drive store performance, and uphold Nike standards in a fast-paced environment.

Responsibilities include guiding daily operations, maintaining stock and visual displays, and ensuring a positive experience for every customer who walks through the door.