Retail Team Lead — Elevate Customer Experience & Growth

Nike Inc; Northern (KY); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Discounts up to 50% for you and family

Paid Time Off and Holiday Pay

401(k) Plan and retirement benefits

Health Savings Account and Flexible Sp

ESPP stock purchase plan

Job summary

Nike Inc. is seeking a Retail Supervisor for the Nike Factory Store in Rehoboth Beach, DE. The role involves leading a high-volume, fast-paced team to deliver exceptional customer service and drive sales while managing store operations.

The position requires at least 1 year of retail experience, 18+ years old, and flexibility to work nights, weekends, and holidays. You will train on new products and maintain visual displays, cash handling, and team tasks in a dynamic environment.

Qualifications

• 1 year of retail or consumer service experience.
• Must be at least 18 years old.
• Flexibility to work nights, weekends and holidays.
• Able to learn and train on the latest products and technologies.
• Physical requirements include bending, squatting, reaching, climbing and standing for long periods.

Responsibilities

• Be enthusiastic and knowledgeable about Nike products and services to support customer needs.
• Lead by example and deliver service per Nike's Service Principles.
• Make customers feel welcome and exceed their expectations at every step.
• Operate cash register, shipping/receiving duties, stock products and build visual displays.
• Attend store events and support team activities.

Skills

Retail experience

Customer service

Scheduling flexibility

Tools

POS system

Job description

Nike Inc. is seeking a Retail Supervisor for the Nike Factory Store in Rehoboth Beach, DE. The role involves leading a high-volume, fast-paced team to deliver exceptional customer service and drive sales while managing store operations.

The position requires at least 1 year of retail experience, 18+ years old, and flexibility to work nights, weekends, and holidays. You will train on new products and maintain visual displays, cash handling, and team tasks in a dynamic environment.