Retail Team Lead: Drive Service & Store Excellence

Rack Room Shoes; Livermore (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Rack Room Shoes in Livermore is seeking a Team Lead to supervise daily store operations, ensuring adherence to company policies and procedures while driving sales and service standards.

You will train staff, support the Store Manager, and step in when needed to run the store. This role may be full- or part-time management.

Join a team focused on delivering a great shopping experience and maintaining visual presentation, inventory, and loss prevention compliance.

Qualifications

• Approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Create and maintain an excellent customer shopping experience; lead service standards.
• Handle POS transactions per policy; manage sales, discounts and refunds.
• Inventory control including shipping/receiving; price changes and markdowns; physical inventory.
• Merchandising and visual presentation; signage and promotions.
• Payroll control: scheduling, budget compliance, time and attendance.
• Train and develop direct reports; reinforce customer service standards.
• Loss prevention and protection of company assets.
• Understand and manage day-to-day operations.

Skills

Background check clearance

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes in Livermore is seeking a Team Lead to supervise daily store operations, ensuring adherence to company policies and procedures while driving sales and service standards.

You will train staff, support the Store Manager, and step in when needed to run the store. This role may be full- or part-time management.

Join a team focused on delivering a great shopping experience and maintaining visual presentation, inventory, and loss prevention compliance.