Retail Team Lead: Drive Store Ops & Service

Rack Room Shoes; Albuquerque (NM); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Benefits Information

Job summary

Rack Room Shoes is seeking a Team Lead to supervise and manage day-to-day store operations, ensuring 100% compliance with company policies. You will provide leadership, guidance and training to staff under direction of Store Manager and Assistant Store Manager, and step in when they are absent.

The role focuses on meeting sales, service and operational objectives, and may be full or part-time management staff. This position involves leading a retail team and ensuring customer satisfaction.

Qualifications

• Effective verbal and written communication skills.
• Managerial and organizational skills.
• Background check approved per policy. - Benefits information link provided in description.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Create and maintain an excellent customer shopping experience and service standards.
• Handle POS transactions in line with policy and procedures.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to supervise and manage day-to-day store operations, ensuring 100% compliance with company policies. You will provide leadership, guidance and training to staff under direction of Store Manager and Assistant Store Manager, and step in when they are absent.

The role focuses on meeting sales, service and operational objectives, and may be full or part-time management staff. This position involves leading a retail team and ensuring customer satisfaction.