Retail Team Lead — Customer Experience & Operations

Amazinggoodwill; Glenview (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill Greater Milwaukee & Chicago in Glenview, IL is seeking a Retail Supervisor to help supervise store and donation center operations, motivate the team, and enhance customer experience. You will support merchandising, coach staff, and ensure revenue goals are met across daily duties including POS coverage and safety compliance.

The ideal candidate has two years of supervisory experience, is forklift certified or willing to obtain it, and can work a varied schedule including weekends and

Qualifications

• Two years of supervisory experience preferred.
• Must be able to obtain forklift certification if not already certified.
• Ability to work a varied schedule including weekends and evenings.

Responsibilities

• Assist with supervision of store and donation center operations.
• Coach staff to meet customer service and production standards.
• Ensure proper cash handling and POS operations.
• Maintain safe and orderly work environment and assist with loss prevention.

Skills

Supervisory experience

Forklift certification

Flexible schedule

Job description

Goodwill Greater Milwaukee & Chicago in Glenview, IL is seeking a Retail Supervisor to help supervise store and donation center operations, motivate the team, and enhance customer experience. You will support merchandising, coach staff, and ensure revenue goals are met across daily duties including POS coverage and safety compliance.

The ideal candidate has two years of supervisory experience, is forklift certified or willing to obtain it, and can work a varied schedule including weekends and