Retail Support Specialist: Elevate Customer Care & Tech

DSI Systems Inc.; Elk Grove (CA); On-site; USD 46,800 - 57,200; Full time

Benefits offered by this job

Competitive starting pay

Comprehensive training programs

401k Plan with employer matching

Paid vacation and sick days

Employee Profit Sharing Program

50% AT&T wireless discount

Job summary

A leading sales enablement firm in California is looking for a Retail Support Specialist to provide frontline support to customers in retail locations. The role requires strong customer service skills, effective problem-solving abilities, and the capability to thrive in fast-paced environments. Benefits include flexible schedules, competitive pay of $26 per hour, and comprehensive training programs. Ideal candidates will have experience in customer service, making a significant impact in an engaging team environment.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to handle high-stress situations with professionalism.
• Detail-oriented with strong problem-solving abilities.

Responsibilities

• Provide professional, friendly, and solution-focused support.
• Resolve inquiries related to billing, device support, and services.
• Operate effectively in high-volume retail environments.

Skills

Customer service skills

Communication skills

Multitasking ability

Problem-solving abilities

Professionalism in stress

Job description

A leading sales enablement firm in California is looking for a Retail Support Specialist to provide frontline support to customers in retail locations. The role requires strong customer service skills, effective problem-solving abilities, and the capability to thrive in fast-paced environments. Benefits include flexible schedules, competitive pay of $26 per hour, and comprehensive training programs. Ideal candidates will have experience in customer service, making a significant impact in an engaging team environment.