In-Store Customer Care Specialist | Growth & Perks

DSI Systems; Eureka (CA); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life insurance

401k Plan with employer matching

Paid vacation and sick days

Employee Profit Sharing Program

50% AT&T wireless discount

Paid training

Advancement opportunities

Job summary

A leading business solutions provider is seeking a Retail Support Specialist to deliver frontline support to customers in retail environments. The role requires strong communication skills, multitasking abilities, and professionalism in fast-paced situations. Responsibilities include resolving billing and service concerns while maintaining high levels of customer satisfaction. The position offers competitive pay of $26 per hour, comprehensive training, and opportunities for career advancement.

Qualifications

• Strong customer service and communication skills.
• Ability to handle high-stress situations professionally.
• Proficient in multitasking and navigating complex systems.

Responsibilities

• Provide professional support to AT&T customers in retail settings.
• Resolve inquiries related to billing, account updates, and service concerns.
• Operate effectively in high-volume environments while maintaining service quality.

Skills

Customer service skills

Communication skills

Multitasking ability

Problem-solving skills

Job description

A leading business solutions provider is seeking a Retail Support Specialist to deliver frontline support to customers in retail environments. The role requires strong communication skills, multitasking abilities, and professionalism in fast-paced situations. Responsibilities include resolving billing and service concerns while maintaining high levels of customer satisfaction. The position offers competitive pay of $26 per hour, comprehensive training, and opportunities for career advancement.