Retail Support Specialist: Elevate Customer Care & Tech

DSI Systems Inc.; Sparks (NV); On-site; USD 35,817; Full time

Benefits offered by this job

Competitive starting pay of $26 per hour

Comprehensive training and development programs

Medical, Dental, Vision, and Life insurance from day one

401k Plan with employer matching

Paid vacation and sick days

Employee Profit Sharing Program

50% AT&T wireless discount

Paid training

Job summary

A dynamic business solutions provider in Sparks, NV, is seeking a Retail Support Specialist to deliver exceptional customer service in busy retail locations, resolving account and service concerns. The ideal candidate will possess strong communication and multitasking skills, thrive in high-stress environments, and work flexible hours. This role offers competitive hourly pay of $26, comprehensive training, benefits from day one, and opportunities for career growth within a supportive team environment.

Qualifications

• Professional demeanor in customer interactions.
• Ability to work flexible hours including evenings and weekends.
• Experience in navigating complex systems.

Responsibilities

• Provide customer support and resolve inquiries.
• Act as a subject-matter expert for retail employees.
• Document all customer interactions thoroughly.
• Meet or exceed performance metrics.

Skills

Strong customer service skills

Communication skills

Ability to handle high-stress situations

Multitasking

Problem-solving abilities

Detail-oriented

Job description

A dynamic business solutions provider in Sparks, NV, is seeking a Retail Support Specialist to deliver exceptional customer service in busy retail locations, resolving account and service concerns. The ideal candidate will possess strong communication and multitasking skills, thrive in high-stress environments, and work flexible hours. This role offers competitive hourly pay of $26, comprehensive training, benefits from day one, and opportunities for career growth within a supportive team environment.