Retail Support Specialist – Competitive Pay & Growth

DSI Systems; Oceanside (CA); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Competitive starting pay of $26 per hour

Medical, Dental, Vision, and Life insurance on day one

401k Plan with employer matching

Paid vacation and personal days

50% AT&T wireless discount

Job summary

A leading technology solutions provider in California is seeking a Retail Support Specialist to deliver exceptional customer service in high-traffic retail environments. The role involves troubleshooting and resolving service inquiries, supporting AT&T retail partners, and maintaining professionalism in a fast-paced setting. Candidates should possess strong communication skills and the ability to multitask effectively. We offer competitive pay, comprehensive training, and opportunities for advancement within the company.

Qualifications

• Strong customer service and communication skills required.
• Ability to handle high-stress situations professionally.
• Detail-oriented with strong problem-solving abilities.

Responsibilities

• Provide friendly, solution-focused support to AT&T customers.
• Troubleshoot devices and network issues.
• Engage with retail partners to address customer concerns.

Skills

Customer service

Communication

Multitasking

Problem-solving

Job description

A leading technology solutions provider in California is seeking a Retail Support Specialist to deliver exceptional customer service in high-traffic retail environments. The role involves troubleshooting and resolving service inquiries, supporting AT&T retail partners, and maintaining professionalism in a fast-paced setting. Candidates should possess strong communication skills and the ability to multitask effectively. We offer competitive pay, comprehensive training, and opportunities for advancement within the company.