Retail Supervisor: Flexible Shifts & Leadership

Goodwill Greater Milwaukee & Chicago; Janesville (WI); On-site; USD 37,000 - 46,000; Full time

Job summary

Goodwill Greater Milwaukee & Chicago in Janesville, WI is seeking a Retail Supervisor to assist with store and donation center operations, motivate the team, and drive customer satisfaction and revenue goals. You will supervise daily duties, help with hiring, oversee POS operations, ensure safety, and coordinate merchandise flow while providing coaching to staff.

This role requires coordinating shifts, maintaining production and display standards, and engaging with the community as a Goodwill

Qualifications

• Two years of supervisory experience preferred.
• Ability to complete and retain forklift certification.
• Flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled.
• Must have a working phone for communication accessibility.

Responsibilities

• Lead store and donation center operations to meet revenue goals.
• Coach staff to deliver customer-focused interactions and maintain standards.
• Oversee POS coverage, tills, and cash controls; ensure efficient customer flow.
• Maintain safe, orderly work environment and compliance with loss prevention policies.
• Plan and organize work assignments to increase customer service and protect assets.

Skills

Supervisory experience

Forklift certification

Flexible schedule

Job description

Goodwill Greater Milwaukee & Chicago in Janesville, WI is seeking a Retail Supervisor to assist with store and donation center operations, motivate the team, and drive customer satisfaction and revenue goals. You will supervise daily duties, help with hiring, oversee POS operations, ensure safety, and coordinate merchandise flow while providing coaching to staff.

This role requires coordinating shifts, maintaining production and display standards, and engaging with the community as a Goodwill