Retail & Donation Center Supervisor

Goodwill Greater Milwaukee & Chicago; Joliet (IL); Sur place; USD 42 000 - 52 000; Plein temps

Résumé du poste

Goodwill Greater Milwaukee & Chicago seeks a Retail Supervisor to support store and donation center operations. The role motivates the team to meet customer satisfaction and revenue goals, aids merchandising efforts, and coaches staff to engage customers effectively.

The position emphasizes supervision, training, cash controls, and loss-prevention practices while ensuring safe, compliant operations and strong customer service at the point of sale.

Qualifications

• Two years of college education or experience equivalency.
• Ability to complete and retain forklift certification.
• Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled.

Responsabilités

• Maximize the value of all donated goods and maintain production and store environment standards.
• Coordinate the proper rotation of goods in the store to ensure a continuous flow of new merchandise.
• Support the training and coaching of all employees to reach their potential as a highly productive and collaborative members of the team.
• Function as a service experience leader (SEL); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls.
• Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.
• Work with Store Management to conduct apprehensions following established loss prevention policies and procedures.

Formation

Two years of college education or experience equivalency

Outils

Forklift certification

Description du poste

Goodwill Greater Milwaukee & Chicago seeks a Retail Supervisor to support store and donation center operations. The role motivates the team to meet customer satisfaction and revenue goals, aids merchandising efforts, and coaches staff to engage customers effectively.

The position emphasizes supervision, training, cash controls, and loss-prevention practices while ensuring safe, compliant operations and strong customer service at the point of sale.