Retail Supervisor: Customer Experience & Team Leadership

Amazinggoodwill; Palatine (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Amazinggoodwill is seeking a Retail Supervisor for our Palatine store in Illinois. You will assist with supervising store and donation center operations, motivate staff, and ensure customer satisfaction while supporting merchandising activities and coaching team members.

Responsibilities include supervising staff, maintaining safety and loss prevention standards, coordinating hiring and training, and ensuring efficient customer flow at the point of sale.

Qualifications

• Two years of supervisory experience preferred.
• Ability to complete and retain forklift certification.

Responsibilities

• Plan and supervise store and donation center operations.
• Motivate the team to meet customer satisfaction and revenue goals.
• Drive a positive customer experience through merchandising and coaching of staff.
• Oversee POS coverage, cash controls, and customer flow.
• Assist with hiring and training of associates.
• Maintain safe, orderly work environment and loss prevention practices.

Skills

Supervisory experience

Forklift certification

Job description

Amazinggoodwill is seeking a Retail Supervisor for our Palatine store in Illinois. You will assist with supervising store and donation center operations, motivate staff, and ensure customer satisfaction while supporting merchandising activities and coaching team members.

Responsibilities include supervising staff, maintaining safety and loss prevention standards, coordinating hiring and training, and ensuring efficient customer flow at the point of sale.