Customer Care & Store Support Supervisor

Whole Foods Market IP. L.P.; Kennesaw (GA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market is seeking a Store Support Team Leader to assist with scheduling and supervision of the Store Support Team, supporting the Store Support Team Leader and Associate Team Leaders to ensure smooth daily operations.

The role requires ensuring a positive company image through courteous, friendly, and efficient service, adhering to SOPs and health and safety regulations, and promoting store-wide programs.

Qualifications

• 12+ months retail experience.
• Able to lift up to 50 pounds.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Trains Team Members with learning checklists and materials.
• Keeps cases and shelves clean and properly rotated.
• Resolves difficult customer situations.
• Communicates concerns to Team Leader and Associate Team Leader.
• Delivers high retail execution standards.

Skills

Store operations

Team leadership

Customer service

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Whole Foods Market is seeking a Store Support Team Leader to assist with scheduling and supervision of the Store Support Team, supporting the Store Support Team Leader and Associate Team Leaders to ensure smooth daily operations.

The role requires ensuring a positive company image through courteous, friendly, and efficient service, adhering to SOPs and health and safety regulations, and promoting store-wide programs.