Retail Store Sales Manager - Lead Experience & Growth

Michaels of Canada; Boulder (CO); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, vision coverage

Employee discounts

Job summary

The Michaels Companies Inc. in Boulder, CO seeks a Sales Manager to lead a high-performing selling culture, drive sales, and deliver an engaging customer experience.

You will oversee front-end operations, coaching for exceptional service, and ensure consistent execution of brand standards. Responsibilities include managing SOPs, POS operations, and loyalty programs, while supporting omni-channel initiatives like BOPIS and Same Day Delivery.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and champion high-performing selling culture, driving sales and customer experience.
• Oversee front-end and service operations, ensuring brand standards and SOP adherence.
• Coach team in Customer Experience and ART of Selling behaviors to boost conversion.
• Provide Manager-on-Duty coverage and maintain floor leadership and service standards.
• Ensure accurate use of POS and Self-Checkout systems for smooth transactions.

Tools

POS systems

Job description

The Michaels Companies Inc. in Boulder, CO seeks a Sales Manager to lead a high-performing selling culture, drive sales, and deliver an engaging customer experience.

You will oversee front-end operations, coaching for exceptional service, and ensure consistent execution of brand standards. Responsibilities include managing SOPs, POS operations, and loyalty programs, while supporting omni-channel initiatives like BOPIS and Same Day Delivery.