Retail Store Operations Leader

Goodwill Industries of North Louisiana Inc.; Shreveport (LA); Presencial; USD 18.000 - 26.000; Jornada completa

Descripción de la vacante

Goodwill Industries of North Louisiana Inc. Store Assistant Manager is responsible for leading a retail team, coordinating daily store operations, and supervising production and customer service to meet performance goals.

The role supports the Store Manager and acts as operational leader in their absence, ensuring effective staffing, merchandising, and donor service across the store operations.

Formación

• High school diploma, HiSET/GED, or equivalent preferred.
• Previous retail/production/customer-service/related operational experience required; leadership/coordinating/training/performance-feedback experience preferred.

Responsabilidades

• Oversee daily store operations and staff performance.
• Coordinate production and merchandising flow.
• Monitor productivity and customer service.
• Ensure safety, compliance, and security procedures are followed.
• Provide coaching and direction to employees and manage workflow.

Conocimientos

Leadership

Time management

Communication

Customer service

Teamwork

Problem solving

Adaptability

Educación

High school diploma or equivalent

Herramientas

POS systems

Reporting tools

Mobile devices

Descripción del empleo

Goodwill Industries of North Louisiana Inc. Store Assistant Manager is responsible for leading a retail team, coordinating daily store operations, and supervising production and customer service to meet performance goals.

The role supports the Store Manager and acts as operational leader in their absence, ensuring effective staffing, merchandising, and donor service across the store operations.