Retail Store Operations Leader

Golf Galaxy; North Olmsted (OH); On-site; USD 2,135,000 - 3,237,000; Full time

Benefits offered by this job

Benefits package

Job summary

DICK’S Sporting Goods is seeking a Lead to directly impact store brand execution and the teammate experience. The role delivers top customer service while guiding teammates to achieve store goals.

The Lead ensures day-to-day operations run smoothly, supports planning and execution of store initiatives, and upholds safety and presentation standards. This role requires strong leadership and a commitment to helping the team succeed.

Qualifications

• Flexible availability including nights, weekends and holidays.
• Prior retail sales or customer-focused experience preferred.
• Ability to adjust priorities and manage time in a fast-paced environment.
• Adherence to safety policies and procedures.

Responsibilities

• Manage day-to-day operational aspects of the store department.
• Plan and organize with guidance from leadership; delegate tasks by priority.
• Uphold brand, merchandising, and presentation standards; ensure loss prevention compliance.
• Train and develop teammates; participate in hiring and cross-training.
• Perform additional tasks as needed to support the team.

Skills

Retail experience

Customer service

Time management

Team leadership

Job description

DICK’S Sporting Goods is seeking a Lead to directly impact store brand execution and the teammate experience. The role delivers top customer service while guiding teammates to achieve store goals.

The Lead ensures day-to-day operations run smoothly, supports planning and execution of store initiatives, and upholds safety and presentation standards. This role requires strong leadership and a commitment to helping the team succeed.