Retail Sales Lead & Team Coach

Dick's Sporting Goods; Friendswood (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

DICK'S Sporting Goods, a leading sports retailer, seeks a Store Lead to execute brand standards and deliver an exceptional customer experience. You will guide teammates, oversee daily operations, and help shape the in-store culture with a hands-on, patient leadership style.

You will collaborate with store leadership to plan 30‑day strategies, manage tasks, and support training programs while upholding safety and presentation standards in a dynamic retail environment.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Prior retail sales or customer-focused experience.
• Ability to stand, bend, reach, and lift 15–35 lbs repeatedly.
• Ability to work extended periods standing or walking.
• Ability to work at heights with ladder or lift.
• Leadership and coaching capability.

Responsibilities

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.
• Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.
• Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.
• Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.
• Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross‑training current teammates.
• Prioritizes coaching and developing oneself and others; provides hands‑on coaching and teaches the "why" behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.).
• Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience.
• Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Takes an all‑hands‑on‑deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Skills

Flexible availability

Retail sales experience

Physical stamina

Customer-focused

Job description

DICK'S Sporting Goods, a leading sports retailer, seeks a Store Lead to execute brand standards and deliver an exceptional customer experience. You will guide teammates, oversee daily operations, and help shape the in-store culture with a hands-on, patient leadership style.

You will collaborate with store leadership to plan 30‑day strategies, manage tasks, and support training programs while upholding safety and presentation standards in a dynamic retail environment.