Store Leader: Drive Performance, Coaching & Service Excellence

Dick's Sporting Goods; Ann Arbor (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area. The Assistant Store Manager drives brand and operational excellence by ensuring a welcoming, hassle-free customer experience while coaching teammates and focusing on performance metrics.

You will recruit and develop a diverse team, manage payroll and scheduling, uphold safety and loss-prevention standards, and foster an inclusive environment where teammates and customers feel

Qualifications

• 1-3 years of retail management experience (or customer-focused experience).
• Strong problem-solving ability and analytical skills.
• Flexible availability - including nights, weekend, and holidays.

Responsibilities

• Oversee day-to-day operational aspects of the store department.
• Plan short-term and long-term initiatives with guidance from the Store Manager.
• Actively recruit in the community and support teammates' community involvement.
• Partner with store leadership to hire a strong, inclusive, and diverse team and manage scheduling (including payroll).
• Hold the team accountable for meeting operational guidelines, brand standards, customer service expectations and policies.
• Drive shrink reduction through compliance with safety, loss prevention, and cash-handling procedures.
• Communicate transparently and build an engaging environment for the team.
• Coach and develop oneself and others; infuse learning into day-to-day leadership.
• Create an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and respected.

Skills

Retail management

Analytical skills

Problem solving

Job description

DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area. The Assistant Store Manager drives brand and operational excellence by ensuring a welcoming, hassle-free customer experience while coaching teammates and focusing on performance metrics.

You will recruit and develop a diverse team, manage payroll and scheduling, uphold safety and loss-prevention standards, and foster an inclusive environment where teammates and customers feel