Retail Store Manager — Lead, Train & Grow Sales Team

Pho Prime, LLC; Ferndale (WA); On-site; USD 110,853,000 - 115,961,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

Wireless Vision is seeking a Retail Store Manager in Ferndale, WA to lead daily store operations, drive revenue, and uphold standards of excellence. You will recruit, train and develop a winning sales team, oversee scheduling, cash handling, inventory and loss prevention, and ensure exceptional customer experiences.

The role requires 2-3 years of management experience in retail, ability to work flexible hours, and strong communication and organizational skills.

Qualifications

• 2-3 years of management experience in retail or another environment with a strong customer focus.
• ],
• job_responsibilities_description​: [

Responsibilities

• Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
• Meet and exceed organizational and individual performance goals.
• Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
• Ability to motivate, coach, develop, lead and train a winning sales team.
• Act as subject matter expert to customers to answer questions and provide recommendations.
• Ensure that sales associates are up to speed on training for new products and offerings.
• Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
• May require additional tasks, duties or projects as assigned.

Skills

Leadership

Customer focus

Communication skills

Problem solving

Team coaching

Education

High School diploma or GED

College degree

Job description

Wireless Vision is seeking a Retail Store Manager in Ferndale, WA to lead daily store operations, drive revenue, and uphold standards of excellence. You will recruit, train and develop a winning sales team, oversee scheduling, cash handling, inventory and loss prevention, and ensure exceptional customer experiences.

The role requires 2-3 years of management experience in retail, ability to work flexible hours, and strong communication and organizational skills.