Retail Store Manager - Lead, Grow Sales & Service

T-Mobile; Carthage (MO); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Flexible spending account

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Parental and family leave

Job summary

T-Mobile is seeking a Store Manager to oversee the day-to-day operations of a retail store, driving customer engagement and business performance in a fast-paced environment.

The role leads store staff through hiring, scheduling, training, and coaching, owning store functions from marketing to loss prevention to achieve sales goals and high customer satisfaction. Candidates typically have strong retail management and sales experience.

Qualifications

• High School Diploma or GED required.
• 2-4 years management experience in retail sales preferred.
• 2-4 years sales & sales management experience preferred.

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Retail management

Team leadership

Customer service

Education

High School Diploma/GED

2-4 years Management experience in retail sales

2-4 years Sales & sales management experience

Job description

T-Mobile is seeking a Store Manager to oversee the day-to-day operations of a retail store, driving customer engagement and business performance in a fast-paced environment.

The role leads store staff through hiring, scheduling, training, and coaching, owning store functions from marketing to loss prevention to achieve sales goals and high customer satisfaction. Candidates typically have strong retail management and sales experience.