Retail Store Leader: Drive Sales, Service & Growth

T-Mobile; Bessemer (AL); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Stock grants

Paid time off

Employee discounts

Job summary

T-Mobile is hiring a Retail Store Manager to lead all operations of a T-Mobile retail store. You will oversee hiring, scheduling, training, and coaching to maintain high operational standards and deliver strong customer engagement.

Your success will be measured by sales performance and customer satisfaction. This role requires ownership of store functions including marketing, loss prevention, and labor management.

Qualifications

• 2-4 years management experience in retail sales.
• 2-4 years Sales & sales management experience.
• Must be 18+ and legally authorized to work in the United States.

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Store management

Customer engagement

Sales leadership

Staff coaching

Scheduling

Education

High School Diploma/GED

Job description

T-Mobile is hiring a Retail Store Manager to lead all operations of a T-Mobile retail store. You will oversee hiring, scheduling, training, and coaching to maintain high operational standards and deliver strong customer engagement.

Your success will be measured by sales performance and customer satisfaction. This role requires ownership of store functions including marketing, loss prevention, and labor management.