Retail Store Leader: Elevate Teams & Customer Experience

T-Mobile; Spencer (IA); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family building benefits

Tuition assistance

Job summary

T-Mobile is seeking a Retail Store Manager to oversee all store operations, drive customer engagement, coaching, and staffing, and ensure achievement of sales goals and operational standards. The role includes marketing, loss prevention, and labor management to foster growth and customer loyalty.

The position emphasizes leadership development, compliance with company standards, and a focus on measurable performance.

Qualifications

• High School Diploma or GED required.
• 2–4 years management experience in retail sales preferred.
• 2–4 years sales & sales management experience preferred.

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Management experience

Retail sales

Sales management experience

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Retail Store Manager to oversee all store operations, drive customer engagement, coaching, and staffing, and ensure achievement of sales goals and operational standards. The role includes marketing, loss prevention, and labor management to foster growth and customer loyalty.

The position emphasizes leadership development, compliance with company standards, and a focus on measurable performance.