Store Leader: Sales, Service & Ops Excellence

T-Mobile; Arkansas; Sur place; USD 55 000 - 100 000; Plein temps

Avantages offerts par ce poste

Stock grant

Employee stock purchase plan

401(k)

Paid holidays

Paid time off

Résumé du poste

T-Mobile is seeking a Store Manager to lead all operations of a retail location, drive customer engagement, and deliver business performance. You will hire, schedule, train, and coach staff while owning store functions like marketing, loss prevention, and labor management to achieve sales goals and high customer satisfaction.

The role emphasizes ownership of store performance metrics, driving operational efficiency, and fostering a productive environment that boosts loyalty and growth.

Qualifications

• High School Diploma or GED required.
• 2-4 years management experience in retail sales preferred.
• 2-4 years sales and sales management experience preferred.

Responsabilités

• Lead employee development and coaching to improve customer interactions and complete required training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Connaissances

Retail management

Customer service

Staff development

Formation

High School Diploma/GED

Description du poste

T-Mobile is seeking a Store Manager to lead all operations of a retail location, drive customer engagement, and deliver business performance. You will hire, schedule, train, and coach staff while owning store functions like marketing, loss prevention, and labor management to achieve sales goals and high customer satisfaction.

The role emphasizes ownership of store performance metrics, driving operational efficiency, and fostering a productive environment that boosts loyalty and growth.